Vidari Support
Need help with your account, connected social profiles, linked posts, subscriptions, or app access? Use this page to contact support and find the right next step.
Contact Support
Send us a short description of the issue, the email address on your account, your device type, and any relevant post or destination URL.
Email support@liquidcode.studioPrivacy Requests
For data access, correction, deletion, or privacy questions, contact our privacy inbox directly.
Email privacy@liquidcode.studioWhat We Can Help With
- Creating or accessing your Vidari account
- Connecting or disconnecting Instagram, TikTok, or YouTube accounts
- Issues with linked posts, broken destinations, or incorrect routing
- Subscription, premium access, billing, or purchase restore questions
- Reporting abuse, suspicious links, or creator account problems
Account and Social Connections
If a connected social account is not appearing correctly, try disconnecting and reconnecting it from the app first. If the issue continues, contact support with the platform name, your Vidari account email, and a short description of what you expected to happen.
Subscriptions and Purchases
Purchases made through the Apple App Store or Google Play are handled by those stores. If your premium status does not appear after purchase, use the restore purchase option in the app and then contact support if access is still missing.
Data Deletion
To request account or personal data deletion, email privacy@liquidcode.studio from the email address associated with your account. We may need to verify account ownership before completing the request.
Privacy Policy
Our privacy policy explains what data Vidari collects, how we use it, and how to contact us about privacy rights. You can read it at /privacy.
Response Times
We aim to review support requests within a few business days. Abuse, privacy, and account access issues are prioritized.